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04/12/2011

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balanced scorecard

I agree with you a great strategy map, at its best, provides your company with an axis around which strategic business discussions, decisions, and activities can revolve

Sandy Richardson

Glad you liked it! Sandy

Consultoria por internet

Your post is really amazing

Sandy Richardson

Hi Emile: I agree - it's critical to have a good understanding of the market you are operating in as well as standing in the shoes of your customer/stakeholder! Sandy

Emile Marston

Your post is very comprehensive. It's commendable because of how you put in companies that can also be used as references to your own. Anyway, it's also important to research on the niche you're planning to venture into. Look into the "real" market - get out there, converse with people... picture yourself as a customer. Maybe that could also clarify a lot of things.

Sandy Richardson

Hi Mihai - thank you for your comments on business unit strategy maps and strategy cascading. This is an important topic that doesn't get discussed often but should because, as you pointed out, results achievement at the corporate level is reliant on alignment across the organization with the overall business strategy. Well cascaded (and aligned) strategy maps are THE primary tool for building this solid foundation! Sandy

Mihai Ionescu

Great post, Sandy - as always from you!

I'd like to add something related to SBUs' Strategy Maps, since you've included a few in your examples document.

The Objectives in an SBU Strategy Map can be grouped in three categories: (1) Mandatory Objectives cascaded from Organization's Strategy Map, (2) Objectives common to peer SBUs and (3) Objectives specific to only that SBU.

Whatever the SBU Objectives category, they need to be linked to one or more Objectives in organization's Strategy Map. That's easy for the mandatory/cascaded ones and more difficult - sometimes - for the others.

The reason for this should be clear: The organization is only a 'roll-up holder' of the activity and actions (including the roll-out of the strategic Initiatives) that are actually performed within the SBUs and very little at the corporate-staff level.

Hope you'll consider this a useful addition to your post.

Sandy Richardson

Glad it was timely and helpful. It sounds like you are taking the best approach to cascading your strategy through your organization: corporate then business/operating units followed by support units. I wish you continued success! Sandy

M A Ibrahim

Great write up. Very timely for me. Currently I am developing the strategy system in our company. We have done one Group level map. Done maps for each our 6 businesses. Now scheduled to do it for support units.

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